Hello @laheysc,
What is your website URL? I need to know it to find your logs. If you can’t publish here, you can contact us via our private Ticket System https://cleantalk.org/my/support/open, this way it will be safe.
Hello.
We are currently investigating this issue. We will let you know the results within 1-3 days.
Experiencing the same. Have temporarily deactivated plugin. Following this thread.
We are troubleshooting the issue with Mailchimp. We will inform about the results as soon as possible.
@laheysc, @paulunderwood
We need additional details about your websites. Please contact us via our private Ticket System: https://cleantalk.org/my/support/open.
Hello,
At the time of our investigation, to avoid false MailChimp blocking, you can disable the SpamFireWall feature, as this is an optional feature, the main part of the spam protection will still work.
WordPress Admin Page → Settings → Anti-Spam by CleanTalk → SpamFireWal
We haven’t received your reply in a few days, so I’m going to mark this topic as “resolved”.
If you have any further questions, you can start a new topic anytime.
We’ve fixed MailChimp’s connection blocking. Please:
- Turn SpamFireWall back on if you had it turned off.
- Click the “Synchronize with Cloud” button in the plugin settings.
