MailChimp conflict

  • Resolved logodesignonline

    (@logodesignonline)


    8 years, 3 months ago

    Hi,
    I am using MailChimp with SG. Recently I am trying to add the remarketing option to my MailChimp account. After testing all the plugins carefully I discovered that SG plugin is blocking that option.
    I see the message:
    Please update your e-commerce integration to continue with Google remarketing ads. Check site again.
    Please advice

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Hristo Pandjarov

    (@hristo-sg)

    SiteGround Representative

    8 years, 3 months ago

    We’re not interfering with other plugins in such way. Note, that you may have to clear the cache to see changes if they weren’t made by the default WP functionality.

    In addition to that, you can exclude URLs from the cache from the SuperCacher page in the plugin settings.

    I would recommend to check with the plugin developer because that message isn’t coming from SG Optimizer for sure.

    Thread Starter logodesignonline

    (@logodesignonline)

    8 years, 3 months ago

    Hello,
    How can you explain that when I disabled SG Optimizer plugin and MailChimp was working fine?
    I understand from MailChimp support team that it is not the first time that this issue is happening.

    I wish you will look into it, I enjoy your plugin and it will be a pity to replace it for such a small thing

    Plugin Author Hristo Pandjarov

    (@hristo-sg)

    SiteGround Representative

    8 years, 3 months ago

    If you can give me a ticket id in our support help desk, thread or something, I can look into it. I personally have number of sites with MailChimp integration and the Optimizer that work without problems at all.

    I need to look into the exact case to give you more information, it’s not a common behaviour for sure.

Viewing 3 replies - 1 through 3 (of 3 total)

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