Hi @zulu11,
Thank you for bringing this issue to our attention. We apologize for any inconvenience you’re experiencing with the plugin. The error message you’re seeing typically points to a variable being used before it’s been defined or assigned a value.
Here are some steps we recommend:
- Updates: First, please make sure that your WordPress installation and our plugin are both up-to-date. The current version of the plugin is v2.8.3.
- Conflict Testing: Occasionally, issues like this can be due to conflicts with other plugins or themes. If possible, try deactivating all other plugins and switch to a default WordPress theme (like Twenty Twenty-One). If the error disappears, reactivate everything one by one. This process can help identify if there’s a conflict with another element of your site.
- Error Reporting: If the issue persists, we’d appreciate it if you could provide us with more details about the error. Specifically, it would be helpful to know when the error occurs (e.g., during specific actions or processes) and any other unusual behaviors you’ve noticed.
Before making any changes, we strongly recommend backing up your site to prevent any potential data loss.
Please let us know how these steps work for you and provide any additional information you can.
Hi @zulu11, we’re going to close out this ticket for now since it’s been a few weeks since we’ve been in touch.
Please let us know if you still need any help and we’ll be glad to reopen and troubleshoot further. Please note, that the best way to reach us is over at the GitHub plugin page: https://github.com/mailchimp/mc-woocommerce/. From there, you can receive direct responses from the development team, log new issues, download the latest version, and track existing support tickets.
