Mailchimp Plugin not working

Resolved choosetodoinc
(@choosetodoinc)

6 years, 7 months ago

I am unable to install Mailchimp for woocommerce on my site. This is the message i receive, “This plugin doesn’t work with your version of PHP. Learn more about updating PHP. This resource is provided by your web host, and is specific to your site. For more information, see the official WordPress documentation.”

When I click on “learn more about updating PHP,” i am sent to the CloudLinux website with this message, “Good news – CloudLinux already took care about the PHP version of your website.”

But the plugin still says, “cannot install.”

The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Author

(@ryanhungate)

@choosetodoinc can you please get your Woo system report so we can verify everything here? Please follow this video if you’re unfamiliar with this – but paste the text here once you’ve done that and we can further assist.

https://docs.woocommerce.com/document/understanding-the-woocommerce-system-status-report/

Plugin Author

ryanhungate

(@ryanhungate)

6 years, 7 months ago

@choosetodoinc just wanted to ping you again to see if you were able to get this resolved, or if you need any other help?

choosetodo

(@choosetodo)

6 years, 7 months ago

Hi, my website is in the development stage and being worked on by another organization. I will reach back out once that is done.

Plugin Author

ryanhungate

(@ryanhungate)

6 years, 6 months ago

@choosetodo we’ll close this out since you were in development mode and did not hear back. Please let us know if you’re still having trouble.

choosetodo

(@choosetodo)

6 years, 6 months ago

Thank you for reminding me. Here is the text:


### WordPress Environment ###

WordPress address (URL): https://choosetodoinc.org
Site address (URL): https://choosetodoinc.org
WC Version: 3.8.1
REST API Version: ✔ 1.0.2
Log Directory Writable: ✔
WP Version: 5.3
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: ✔
WP Cron: ✔
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 5.6.40 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
PHP Post Max Size: 512 MB
PHP Time Limit: 180
PHP Max Input Vars: 1000
cURL Version: 7.62.0
OpenSSL/1.0.2k

SUHOSIN Installed: ✔
MySQL Version: 10.1.43-MariaDB-cll-lve
Max Upload Size: 512 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 3.8.1
WC Database Prefix: wp_
MaxMind GeoIP Database: ✔
Total Database Size: 52.00MB
Database Data Size: 49.70MB
Database Index Size: 2.30MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_em_bookings: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_em_events: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
wp_em_locations: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_em_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_em_tickets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_em_tickets_bookings: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_gf_addon_feed: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_gf_entry: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_gf_entry_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_gf_entry_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gf_form_meta: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_gf_form_view: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 1.52MB + Index: 0.08MB + Engine InnoDB
wp_postmeta: Data: 45.52MB + Index: 0.42MB + Engine InnoDB
wp_posts: Data: 1.52MB + Index: 0.16MB + Engine InnoDB
wp_rg_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rg_form_meta: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_rg_form_view: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_rg_incomplete_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rg_lead: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_rg_lead_detail: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_rg_lead_detail_long: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rg_lead_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_rg_lead_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (16) ###

Gravity Forms: by rocketgenius – 2.4.15.6
Beaver Builder Plugin (Pro Version): by The Beaver Builder Team – 2.2.6.2
Beaver Themer: by The Beaver Builder Team – 1.2.4.4
Ultimate Addons for Beaver Builder: by Brainstorm Force – 1.23.0
Donorbox Donation Form: by rebelidealist – 7.1.1
The Events Calendar PRO: by Modern Tribe
Inc. – 4.7.8.1

FooBox HTML & Media Lightbox: by FooPlugins – 2.4.0.0
Gravity Forms Mailchimp Add-On: by rocketgenius – 4.6.3
Gravity Forms Partial Entries Add-On: by rocketgenius – 1.4.1
The Events Calendar: by Modern Tribe
Inc. – 4.9.12

WooCommerce Stripe Gateway: by WooCommerce – 4.3.1
WooCommerce Services: by Automattic – 1.22.1
WooCommerce: by Automattic – 3.8.1
WooSidebars: by WooCommerce – 1.4.5
WordPress Importer: by wordpressdotorg – 0.6.4
Zipper: by Sideways8 – 0.0.1

### Inactive Plugins (2) ###

Akismet Anti-Spam: by Automattic – 4.1.3
Hello Dolly: by Matt Mullenweg – 1.7.2

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #3344 - /shop
Cart: #3345 - /cart
Checkout: #3346 - /checkout
My account: #3347 - /my-account
Terms and conditions: ❌ Page not set

### Theme ###

Name: Beaver Builder Theme
Version: 1.7.4.1
Author URL: http://www.wpbeaverbuilder.com/?utm_medium=bb-pro&utm_source=bb-theme&utm_campaign=themes-admin-page
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 0
Oldest: –
Newest: –

Pending: 1
Oldest: 2019-12-03 05:46:06 +0000
Newest: 2019-12-03 05:46:06 +0000

Canceled: 0
Oldest: –
Newest: –

In-progress: 0
Oldest: –
Newest: –

Failed: 0
Oldest: –
Newest: –

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Mailchimp Plugin not working’ is closed to new replies.