Mailchimp tags not adding

  • Resolved charleylq

    (@charleylq)


    4 years, 7 months ago

    Hi there great plugin, thanks for making it! Everything works really well but when contacts are subscribed the tag is being applied to their details and I have to add it manually. Ive noticed other people have add similar issues and wondered if you could help me please?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Kris – WPMU DEV Support

    (@wpmudevsupport13)

    4 years, 7 months ago

    Hi @charleylq

    I hope you are doing good today.

    Could you export your module from the site, upload it to google drive or dropbox, and share the link in your next reply? We would like to take a closer look at this.

    Kind Regards,
    Kris

    Thread Starter charleylq

    (@charleylq)

    4 years, 7 months ago

    HI Kris

    thanks for getting back to me you. I appreciate it. You can find the module here.

    Thanks

    Charley

    Plugin Support Laura – WPMU DEV Support

    (@wpmudev-support8)

    4 years, 7 months ago

    Hi @charleylq

    I hope you’re well today!

    I’ve tested your form with my own MailChimp account and I couldn’t get the tags to get saved there with contacts either. Furthermore, it doesn’t seem like they are correctly saved in MailChimp integration configuration.

    I believe this is a bug and I’ve reported it to our developers as a bug as I wasn’t able to find a workaround and I believe it needs to be fixed at plugin core code level.

    Kind regards,
    Adam

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    4 years, 5 months ago

    Hi @charleylq

    I hope you are doing well.

    I checked the status of this issue and found we already released a fix, I am marking it as resolved but feel free to ping us any time you need.

    Best Regards
    Patrick Freitas

Viewing 4 replies - 1 through 4 (of 4 total)

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