• chadwheeler71

    (@chadwheeler71)


    I am not sure I am in the right place but I am have having an issue with a site I took over recently and the plugin developer said “it would be best to contact WordPress support directly. This issue appears to be related to the WordPress environment, and their support team will be better equipped to assist you further.”

    Here are the error details and any assistance or guidance would be greatly appreciated.

    Error Details
    =============
    An error of type E_ERROR was caused in line 86 of the file /home/uti4qrnruldl/public_html/wp-content/plugins/official-mailerlite-sign-up-forms/src/Api/MailerLiteAPI.php. Error message: Uncaught TypeError: count(): Argument #1 ($value) must be of type Countable|array, bool given in /home/uti4qrnruldl/public_html/wp-content/plugins/official-mailerlite-sign-up-forms/src/Api/MailerLiteAPI.php:86
    Stack trace:
    #0 /home/uti4qrnruldl/public_html/wp-content/plugins/official-mailerlite-sign-up-forms/src/Api/MailerLiteAPI.php(86): count()
    #1 /home/uti4qrnruldl/public_html/wp-content/plugins/official-mailerlite-sign-up-forms/src/Api/PlatformAPI.php(90): MailerLiteForms\Api\MailerLiteAPI->checkMoreGroups()
    #2 /home/uti4qrnruldl/public_html/wp-content/plugins/official-mailerlite-sign-up-forms/src/Controllers/AdminController.php(168): MailerLiteForms\Api\PlatformAPI->checkMoreGroups()
    #3 /home/uti4qrnruldl/public_html/wp-includes/class-wp-hook.php(324): MailerLiteForms\Controllers\AdminController::forms()
    #4 /home/uti4qrnruldl/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
    #5 /home/uti4qrnruldl/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()
    #6 /home/uti4qrnruldl/public_html/wp-admin/admin.php(259): do_action()
    #7 {main}
    thrown

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator threadi

    (@threadi)

    The error message comes from a file of the Mailerlite plugin. Its developers should actually be able to assess the cause more precisely. Because somewhere in their code, a variable is accepted and used without a more detailed check – which causes the error. I don’t know how this could be prevented in the WordPress core.

    Since you’ve already been sent here by them, I’m afraid that everyone wants to blame the other again. In order to find a pragmatic solution, it might be good if you could quote the exact answer from them and where you received it, because I can’t find any entry from you in their support forum: https://ww.wp.xz.cn/support/plugin/official-mailerlite-sign-up-forms/

    Thread Starter chadwheeler71

    (@chadwheeler71)

    Thanks for getting back to me. I will get back with him. I actually did not post in their forum. The plugin settings had their email address in it and to contact that way so I did. I will let you know if they come back with anything else.

Viewing 2 replies - 1 through 2 (of 2 total)

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