Hi, I have this problem too … you were able to solve it?
Hi @xtenco and @alethai,
This error message will be displayed for the users trying to subscribe to your newsletter if the sending method is not working.
The subscribers will be added to the MailPoet list, however, they won’t receive the confirmation email and will remain as “Unconfirmed”.
If you’re sending with the MailPoet Sending Service, it could be due to having the sending suspended, not approved yet, or because you’re trying to use an unauthorized email as the FROM email address.
Let us know if any of these cases apply to you.
Buenas tardes.
Me ocurre lo mismo que a compañeros anteriores.
Al hacer click en suscribirse no aparece ningún mensaje o página de confirmación .
Aparece el texto ” Algo salió mal con su suscripción. Póngase en contacto con el propietario del sitio web.”
Después veo que el usuario pasa a estar como suscriptor no confirmado.
Agradeceria su ayuda
Mil gracias
Thread Starter
xtenco
(@xtenco)
Hello @wysija ,
thank you very much for your professional answer which helped me well.
I’m now able to solve the problem when changing from “MailPoet Sending Service” to “Others”. But this is now what I want to because I need to also use the MailPoet Sending Service.
Maybe it broad you to better understanding of the situation?
Sincerely,
Adrian
