Hi,
We have received your query and it is now being processed. We will get back to you on this forum as soon as we can.
Regards,
BestWebSoft Support Team
Hi merfan,
Please create a private ticket on our support forum http://support.bestwebsoft.com/ and add a link to this post so that we could recall the case right away. If you have an .htaccess file, located in the WP root folder, please send us this file and its content. Also, we kindly ask you to send us your system status (https://docs.google.com/document/d/1Wi2X8RdRGXk9kMszQy1xItJrpN0ncXgioH935MaBKtc/edit)
Regards,
BestWebSoft Support Team
i have the same error
what i have to do?
Hi ramymelegy,
We kindly ask you to create a private ticket on our support forum. In this ticket, please provide:
1. A link to this post, so that we could recall the case immediately.
2. A screenshot of the General Settings page (Dashboard > Settings > General).
3. System_status. https://docs.google.com/document/d/1Wi2X8RdRGXk9kMszQy1xItJrpN0ncXgioH935MaBKtc/edit
4. Also, if you have an .htaccess file, located in the root WP directory, please provide this file or its content.
Regards,
BestWebSoft Support Team