Major problem with our website!

  • Resolved raeast

    (@raeast)


    3 years, 5 months ago

    Hi, Hope you can help… I’ve been trying out Smash Balloon Social Post Feed on our community website to evaluate it’s use. A really odd behaviour has now occurred whereby when you try to access our website you get a download file save box displayed and not the relevant page by the browser (try the link to see the problem). While this may not be related to Smash Balloon that was the last plugin I installed and used before this issue. I’m relatively new to WordPress.. Have you ever seen this problem manifest before??
    Any help you can provide would be useful
    Thanks in advance
    Richard East

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter raeast

    (@raeast)

    3 years, 5 months ago

    OK.. our hosting company has literally just issued a system status update stating that they have a problem with some servers… Looks like the problem is theirs!

    Plugin Support Smash Balloon Louis

    (@smashballoonlouis)

    3 years, 5 months ago

    Hi @raeast,

    Thanks for contacting us and for the update on the issue! I’m glad to hear your hosting company has identified the problem. This doesn’t sound like an issue related to our plugin, but if you do need any assistance from our end, please let us know and we’ll be happy to help!

    Thanks!

    Louis

Viewing 2 replies - 1 through 2 (of 2 total)

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