Hello there,
we hope you’re doing well!
In order to achieve what you need, you can use the [carrier_link] placeholder. You can add this in General options > User options.
Try it out and tell us if it works well for you.
We will be attentive to your response.
Best regards.
Thanks for the reply. I’m not really sure where you’re telling me to add this.
Hello there,
First, you must manually enter the URL structure of your carrier along with the tracking number, this would be an example but it depends on each carrier:
https://we.tl/t-xZSAoDXy16
Then, you must add the tag that I mentioned before to be able to show the link in the order details:
https://we.tl/t-63yzMahO9J
In this way, it will look like this:
https://we.tl/t-rBlq5cre0Z
Try it out and tell us if it works well for you, please.
We will be attentive to your response.
Have a nice day!
Hi, thanks, but it seems you sent me 3 links that all go to an image of a handbag.
Hello there,
We have been able to view and also download the 3 screenshots of the 3 links. You should simply be able to send us a screenshot of what appears to you? You can use WeTransfer too. It’s rare since we have done it from different browsers and they are seen correctly.
Let us know any news, please.
Best regards.
I see. It’s hidden over on the left like an advertisement. Thanks.
Hello there,
It’s as you say, yes. Please let us know if what we have recommended works for you.
We will be attentive to your response.
Have a nice day!
