make.com

Hi @youlikeitmobilus, thanks for reaching out.

Wordfence doesn’t try to block the WordPress REST API by default as our other services like Wordfence Central require connection in the same way. However, there could be a false-positive occurring, which would be logged in the Live Traffic page.

If there is a block on make.com’s IP there, check the reason after expanding the entry with the eye icon in the corner. You may find a specific firewall rule, or Wordfence setting stated here. The reason is shown in red text.

You may be able to manually allowlist it for the future by using the “ADD PARAM TO FIREWALL ALLOWLIST” button on the Live Traffic page. You can also read about Learning Mode just in case having that enabled for a short time would help if you see it come up again.

Thanks,
Peter.

Hi @youlikeitmobilus,

If there’s nothing in Live Traffic and trying to get make.com to connect when Learning Mode is enabled doesn’t work either, it’s highly unlikely the block is coming from Wordfence. With all of your other plugins active and Wordfence temporarily deactivated, does the connection go through?

Are there any response codes from your Make account that show that a server firewall or other service like Cloudflare is stopping it? You might see a 500, or 503, 403 etc.

Thanks again,
Peter.

Hi @youlikeitmobilus,

Wordfence only returns branded blocking pages of 403 and 503, so it’s interesting that with the plugin enabled, you’re getting a plain “401 Unauthorized” server response. It sounds like an issue communicating back to your site, but we can try to check that.

You can visit the Wordfence > Tools > Diagnostics page and send the output to us at wftest @ wordfence . com. Click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.

NOTE: It should look as follows – Screenshot of Tools > Diagnostic > Send by Email

Many thanks,
Peter.

Hi @youlikeitmobilus,

I don’t see a diagnostic sent yesterday (or recently) with your forum username attached. It’d be great if you could provide a .txt copy instead and attach it to an email for wftest @ wordfence . com. The .txt diagnostic can be exported from the Wordfence > Tools > Diagnostics page.

Please include your forum username in the email’s subject line and tell us here once you’ve sent it.

Thanks,
Peter.

Hi @youlikeitmobilus, thanks for sending that over.

I might’ve expected to see a problem with “Connecting back to this site”, or IP detection picking up a server IP but neither section points to a misconfiguration or anything struggling to communicate. I am suspicious of the 401 being a server response to make.com because Wordfence doesn’t respond like that.

When I query https://yoursite.com/wp-json/wordfence/v1 in a web browser or via cURL in the command line to replicate your issue, I receive the contents without anything stopping me. With no clear blocks in Wordfence, Learning Mode making no difference, and not being blocked externally I’m wondering if there’s a problem with how Make is trying to connect, if they are being blocked specifically by a server firewall, or another plugin (such as page redirection) could be redirecting their request to a page that isn’t at the expected URL.

Many thanks,
Peter.

Hi @youlikeitmobilus,

Conflicts with another plugin and Wordfence sometimes make it look like the cause. Disabling Wordfence will resolve the conflict in a scenario like that but will return when Wordfence is enabled again.

Can you make the connection with all of your other plugins disabled, and with a default theme like Twenty Twenty-Five? It’ll be effectively like a new install with just the Wordfence plugin running. If it works, re-enable your other plugins one-by-one until you see the blocking behavior again.

Let us know what you find out,
Peter.