Make hidden variations visible

  • Resolved studiophg

    (@studiophg)


    7 years, 8 months ago

    some variations are hidden if the attributes mismatch, e.g.wrong size selected, this has its advantages, but I would like our customers to be aware of all options available to them.

    https://maritimeprogress.com/product/assembly-muster-station-pre-2019/

    If you select material you will only see vinyl and rigid options but if you select size 50mm x 50mm another material option is available.

    Is there a way to fix, across the whole site, so that people can see all the materials available. Obviously, I don’t want them to actually order stuff that is not available, but maybe grey out, or if you think you have a better idea let me know.

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  • Mike W

    (@nixiack8)

    7 years, 8 months ago

    Hi @studiophg,

    some variations are hidden if the attributes mismatch, e.g.wrong size selected, this has its advantages, but I would like our customers to be aware of all options available to them.

    By default WooCommerce displays all variations available to the customer (even those out of stock). If it is not, there could be a theme item or different plugin that is causing this to be hidden. You can read more about plugin and theme conflicts here:

    
https://docs.woocommerce.com/document/woocommerce-self-service-guide/

    The best way to determine if the issue is being caused by a theme and/or plugin is to do the following:

    1. Temporarily switch your theme to the Twenty Seventeen Theme.
    2. Disable all plugins except for WooCommerce and shipping/payment gateways.
    3. Test to see if the issue has been resolved.

    If that resolves the issue, then one-by-one you can switch back your theme and re-enable your plugins, testing in between, until you find the one causing the conflict. After that you can either connect with the plugin developer or theme developer to resolve the issue.

    Let us know how it goes!

Viewing 1 replies (of 1 total)

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