Make This Thing Just Work, Please

  • Resolved sandyfischler

    (@sandyfischler)


    5 months, 3 weeks ago

    I use the paid WP Go Maps Pro. This is the second time I’ve had to stop work because I cannot access my plugins directory due to some kind error with this product. Last time it was the licensing server.

    Can you all please figure out how to not take down the entire plugin directly when your product breaks?

Viewing 1 replies (of 1 total)
  • Plugin Support MatthewLau

    (@matthewlau)

    5 months, 3 weeks ago

    Hi Sandy,

    Thank you for reaching out and our apologies for the inconvenience this had caused.

    I believe that you may have already been assisted with this over our other support channels, however, if you haven’t, please may I ask if you may open a support ticket with us on our site so that we may assist you further?

    We are looking into this accordingly to prevent this from happening again in future.

    Kindest Regards,
    Matthew Lau

Viewing 1 replies (of 1 total)

You must be logged in to reply to this topic.