• Resolved trykshaoffice06

    (@trykshaoffice06)


    Hey there,
    I am using the Hosting of the Hostinger. Ever since I have used cleantalk plugin it is showing error and this plugin is also not activated that is in metioned screenshot. I am got this error on my all website. Please give me solution for this.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support dimitrycleantalk

    (@dimitrycleantalk)

    Hello @trykshaoffice06,

    Please, deactivate the CleanTalk plugin with the Complete Deactivation option:
    WordPress Admin Page —> Settings —> Security by CleanTalk —> General Settings —> enable “Complete Deactivation” —> Save Changes.
    Plugins —> Installed plugins —> Security by CleanTalk —> Deactivate and Activate

    This option will reset all plugin settings. Don’t forget to insert your access key.

    Did it help?

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    We haven’t received your reply in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic anytime.

    Thread Starter trykshaoffice06

    (@trykshaoffice06)

    Hi,
    As you told the process that I have followed but still i got these type of mails.
    Process is given below that is suggest by you

    Please, deactivate the CleanTalk plugin with the Complete Deactivation option:
    WordPress Admin Page —> Settings —> Security by CleanTalk —> General Settings —> enable “Complete Deactivation” —> Save Changes.
    Plugins —> Installed plugins —> Security by CleanTalk —> Deactivate and Activate

    This option will reset all plugin settings. Don’t forget to insert your access key.

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Could you send these files to us for analysis?

    https://cleantalk.org/help/files-analysis

    Thread Starter trykshaoffice06

    (@trykshaoffice06)

    I have sent these files to us for analysis. Please check and update.

    The files are now in the queue. You will get the results within 3 business days.
    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

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