• Resolved crashtest

    (@crashtest)


    Hi, I’ve detected a conflict between Complianz and Malwarebytes Browser Guard.

    The broeser extension identifies cookieblocker.min.css as an Ads/Tracker and blocks it. This causes the consent banner to appear for just a split second before vanishing, or not showing up at all (especially in Incognito mode where the extension is even more aggressive).

    I have already verified that the issue is not related to Cloudflare or other cache plugins, as disabling Malwarebytes immediately restores the banner functionality.

    Could you please look into this or contact Malwarebytes to whitelist the plugin’s core files? It seems like a false positive due to the filename.

    Thank you!

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  • Plugin Support Antonio Candela

    (@antoiub)

    Hi @crashtest,

    Thanks for the detailed report.

    The tricky part is that this kind of behavior isn’t specific to Complianz: most consent management platforms and cookie-blocking tools run into the same issue with privacy/ad-blocking extensions, simply because the file names (cookieblocker, consent-blocker, tracker-blocker, etc.) match the heuristics those extensions use to flag tracking scripts. Chasing whitelisting case-by-case with every browser extension tends to be a moving target, they update their rule sets often, new extensions show up, and renaming our core files would just break compatibility for everyone else.

    The most reliable fix on the user side is to whitelist the site locally in Malwarebytes Browser Guard. Once whitelisted, the banner will render normally, including in Incognito.

    I hope this helps.

    Best,
    Antonio

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