Hi @mezvin,
The manage consent tab should be visible after interacting with your cookie banner by default. You can disable (or re-enable) it via Complianz -> settings. If you have enabled this setting but still don’t see the tab, please clear your site and browser cache and try again. If it still does not appear, please share your URL under ‘the page I need help with’, so we can investigate why it doesn’t appear.
Kind regards,
Leon
Thread Starter
mezvin
(@mezvin)
Hi @leonwimmenhoeve, I have the same problem. Is it possible to send you URL by private message ? Or can you contact me by Slack ?
Plugin Author
Aert
(@aahulsebos)
Hi @mezvin,
You can reach us at complianz.io/support/
regards Aert
Thread Starter
mezvin
(@mezvin)
Hi @aahulsebos, i’m using a free plan.
And i think that i can’t contact your support.
Plugin Author
Aert
(@aahulsebos)
Hi @mezvin,
You can, just skip entering your license and refer to this thread,
We will see the ticket appear:-)
regards Aert
Marking this ticket as resolved. For the community:
After the site visitor interacted with the cookie banner, Complianz shows a small ‘manage consent’ tab at the bottom of the screen. You can hide this tab via Complianz -> settings -> hide settings tab.
If you want to show the tab but it does not appear, please check the above-mentioned setting or clear your site and browser cache.
The tab shows on hover, but if you want to display this tab permanently, you can use this CSS:
.cc-revoke{
display:block!important;
}
.cc-animate{
transform:none!important;
}
For any further questions, feel ree to open a new ticket or contact us a https://complianz.io/support.
Regards,
Leon
