• Resolved guldo

    (@guldo)


    Hi there, I’ve bumped into a slight problem, as the topic title says, the ‘Manage Galleries’ section keep reloading once I’ve chosen which gallery I want to manage. I can get to the sort order and stuff, if I manage to click the button between reloads of the gallery page management, but I can’t do anything on that reloading page, i.e add or remove any images or change description etc.

    Has anyone else encountered this error and hopefully know what to do about it?

    Thanks

    /Michael

    https://ww.wp.xz.cn/plugins/nextgen-gallery/

Viewing 1 replies (of 1 total)
  • Plugin Contributor photocrati

    (@photocrati)

    @guldo – This sounds very odd, have you tried deactivating all of your plugins, clearing your browser cache (and site caches if you are using a caching plugin), then reactivating the NextGEN plugin?

    If this fixes the problem then it was likely one of the deactivated plugins that was causing an issue. Now, retrace your steps activating each plugin and re-checking to see if the problem returns. If it does then that last activated plugin was probably the one. Keep reactivating and in most cases it is also best to keep checking after each plugin, sometimes there may be more than one plugin on a site that will create an issue. If you do find one (or more) plugins causing this problem we would greatly appreciate your feedback on them so the developers may address them as soon as they can.

    If the problem still persists after all of this we would still want to know, even more so, as we will still want to sort out the issue and may need additional details.

    Thanks!

    – Cais.

Viewing 1 replies (of 1 total)

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