Manage Links – Control Panel loading….

  • Resolved macalic

    (@macalic)


    5 years, 1 month ago

    I’ve migrated 301 Simple redirects and pretty links to Betterlinks and now I’m not able to access control panel. When I click on Manage Links or Analytics, the screen is loading all the time and nothing happens.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Rafin

    (@rafinkhan)

    5 years, 1 month ago

    Hi @macalic,

    Sorry to hear that. Can you please check your browser console and share a screenshot of the error you are getting?

    Besides, you can try deactivating BetterLinks and try activating again as well. Let me know how it goes.

    If that doesn’t work, please check for plugin conflicts by deactivating all the plugins except for BetterLinks and try again.

    Thank you!

    Thread Starter macalic

    (@macalic)

    5 years, 1 month ago

    Thanks rafinkhan, please find attached Screenshot

    If I deactivate the plugin, do I loose my redirections links already created?

    Best regards
    Alicia

    Plugin Author Rafin

    (@rafinkhan)

    5 years, 1 month ago

    @macalic,

    No, you won’t lose your redirections if you deactivate BetterLinks and reactivate it again. Don’t worry.

    Let me know how it goes.

    Thank you!

    Plugin Author Rafin

    (@rafinkhan)

    5 years, 1 month ago

    Hi @macalic,

    I hope you are doing well. So, have you checked for plugin conflicts? and, has your issue been resolved now?

    Please let me know, Thank you!

    Thread Starter macalic

    (@macalic)

    5 years, 1 month ago

    Hi again,

    I’ve tried to deactivated all plugins but better links, but issue still remains.
    I’m not able to access to Better Links Manager.

    What can I do?

    Thanks in advance.
    Alicia

    Plugin Author Rafin

    (@rafinkhan)

    5 years, 1 month ago

    Hi @macalic,

    Hey, sorry for the delayed response. So has your issue been resolved yet?

    If not, can you please contact our support here

    Thank you!

    Plugin Author Rafin

    (@rafinkhan)

    5 years, 1 month ago

    Hi @macalic,

    Anyways, I see We actually responded back to your support ticket on April 16 as you can see here

    Can you please reply back to our email so that we can further investigate the issue of yours and get this resolved as soon as possible?

    Thank you!

    • This reply was modified 5 years, 1 month ago by Rafin.
    Plugin Author Rafin

    (@rafinkhan)

    5 years, 1 month ago

    @macalic,

    It’s possible that Rest API is blocked on your end by your Server. Can you please check your Security tool and enable Rest API & check back?

    Your issue should be resolved afterward. Let me know how it goes. Thank you!​​​

Viewing 8 replies - 1 through 8 (of 8 total)

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