“Manage subscriptions” list empty

  • Resolved Patric

    (@zendik77)


    8 years, 9 months ago

    Hi,

    I’m also having a problem already reported.
    I can provide you, Reedyseth, an access to my site if it can help to solve the problem.

    This plugin runs well on a WP 4.8.1 local fresh install.

    However I encounter problems on a test copy of my online WP site upgraded to WP 4.8.1. I tried with the default theme and after having deleted every other plugins with no effect.

    When I subscribe to comments, as a user, from the posts, the database seems correctly populated.

    The problems noticed :
    – the admin “Manage subscriptions” page list is empty. No subscription displayed.
    – in this same page, the manual add of a subscription seems not to work (database not populated)
    – in the admin > Comments page, tha last columns “Subscriptions” displays No
    – if, in a post, I click on “You can manage the subscriptions of this post.” it displays me the “No subscriptions match your search criteria.” and no list appears.

    I really hope it will be fixed soon, as this plugin seems pretty good!

    I remain at your service to provide you any additional information you would need.

    Regards
    Patric

    • This topic was modified 8 years, 9 months ago by Patric.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Mark Ward

    (@markwarddesign)

    8 years, 8 months ago

    You need to see what the collation of the tables are in the database table “wp_subscribe_reloaded_subscribers”. I had to change the collation to “utf9_general_ci”.

    Thread Starter Patric

    (@zendik77)

    8 years, 6 months ago

    Hi Mark

    Thanks a lot for your advice!
    It seems it solved my problem.
    Thanks!

    For French people who would land on this post: Collation is called “Interclassement” in French, under PHPMyAdmin.

    Patric

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘“Manage subscriptions” list empty’ is closed to new replies.