Hi, are you wanting to manually add the affiliates that are not receiving the confirmation e-mail? Is this correct?
Regards
Thread Starter
bttmrc
(@bttmrc)
They registered, I approved, they say they didn’t receive the email with the confirmation (I’m sure they did) but they are not tech savvy so I want to manually change their affiliate status from APPROVED to ACTIVE and just give them their respective link
Hi, I understand what you mean. You should first find out if the e-mails sent by the plugin is landing in their spam box.
The reason why I am asking this is for the following reason. If you successfully activate their accounts manually, how do you know if they will receive the confirmation e-mail you send?
Regards
-
This reply was modified 8 years, 1 month ago by
mbrsolution.
Thread Starter
bttmrc
(@bttmrc)
But the idea behind the manual activation is that they don’t need any confirmation email right?
Hi, yes to some degree. But you are having issues letting them know that their account is activated, as per your comment below.
How can I confirm everything and give them their links?
Regards
Thread Starter
bttmrc
(@bttmrc)
We talk mostly on facebook. All they want is that I give them a link so the sales gets tracked. Is is possible to manually activate it or not?
Yes you can manually activate the account. I mentioned that above.
Regards
Thread Starter
bttmrc
(@bttmrc)
You didn’t. Care to tell me how I can do that?
Hi, try the following documentation. Let me know if this helps you.
Kind regards
Thread Starter
bttmrc
(@bttmrc)
Hello again not really. They are already approved I just needed to activate them…
Never mind I’ll try something else.
Sorry if I could not help you any further. However just one note. If they are already approved then their account should be activated as well.
Or am I misunderstanding the following comment.
They are already approved I just needed to activate them…
Have you tried going into the Affiliates account and making sure it is activated?
Regards
-
This reply was modified 8 years, 1 month ago by mbrsolution.
Thread Starter
bttmrc
(@bttmrc)
“However just one note. If they are already approved then their account should be activated as well.”
No, again:
1 they register as affiliates
2 I approve them
3 they need to confirm the terms
4 account gets activated
I want to bypass the step 3. I want to MANUALLY activate them. As of right now I can only approve them.
@bttmrc, Unfortunately this is not possible at the moment.
Thread Starter
bttmrc
(@bttmrc)
Yap that was what I figured. I wish I had that answer from the beginning of this topic
