Manually create order with Processing status missing paid date?

Resolved yuqi93
(@yuqi93)

4 years, 2 months ago

Hi,

Currently WordPress version installed is 5.7.1 & using WooCommerce latest plugin 6.3.1
When we manually create order inside WooCommerce order with status Processing, can anyone telling what is the possible reason causes the order cannot auto generate to have paid date? Problem Example: https://prnt.sc/ckc0kFRDU3T7

Hope to get reply for this problem. Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)

MayKato
(@maykato)

4 years, 2 months ago
Hello,

When you change the order status to processing, the order should look like below on the backend:

Link to image: https://snipboard.io/5Y6gkf.jpg

If your site isn’t working as expected, you’ll want to check to if the issue is coming from a plugin/theme conflict. The best way to determine this is to:
- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce
- Test to see if the issue has been resolved
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.
Thread Starter yuqi93
(@yuqi93)

4 years, 2 months ago

Ok I will try and see, after test one by one and if able to find out what’s the problem then I will mark this as resolved later.
If got any problems will reply again here as well.

Thanks a lot for your reply Maykato. 🙂

Mirko P.
(@rainfallnixfig)

4 years, 2 months ago

Sounds good! We’ll be here if you require further assistance.

Have a nice day!

Mirko P.
(@rainfallnixfig)

4 years, 1 month ago

Hi there,

We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.

Cheers.