• Resolved razor7

    (@razor7)


    Hi! I was forced to create a new admin user through phpMyAdmin because my client lost all contact with the original WP developer that created his site. Now WordFence detects that manually created user (which I created) and reports that as threat (which is completely fine).

    The question is, how can I tell WordFence that the user is legit?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi @razor7
    Thanks for reaching out!

    You can resolve this by changing their role to subscriber inside of WordPress then changing it back to Admin!

    I hope this helps!
    Thanks,

    Joshua

    Thread Starter razor7

    (@razor7)

    Hi! thanks a lot for the reply! The issue is that I can’t change that parameter because it seems I can’t change it if I’m logged in with the account I want to fix.

    Thread Starter razor7

    (@razor7)

    Well… from the manually created user, I created a new temp admin, logged in with that new account, did the suggested changes and now WF doesn’t detects my prior manually created user ad warning.

    Thanks!

    Hi @razor7

    Great to hear!

    All the best,

    Joshua

Viewing 4 replies - 1 through 4 (of 4 total)

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