• Resolved Chris Rowley

    (@clubside)


    Howdy!

    The built-in native lightbox function is attaching itself to non-image links. I don’t want to wait and figure out why this is happening I’d rather just disable the feature. Unfortunately every time I switch the toggle and click Save Changes the button displays the “no” cursor and starts up some animation on the button but it never end. I’ve let it sit there for as long as 10 minutes. I’d rather just go into the WordPress database and update the setting there but given all my content I don’t know where to look or which variable to set to false.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Nadiya – SG Support

    (@wpdexterity)

    Hello, Chris, if you’re unable to enable/disable the lightbox option for the native WordPress gallery, it’s clearly the result of a conflict between plugins or with your theme. Since this is happening in the admin area of your site, I unfortunately can’t assist further — I don’t have visibility into the errors that occur when the lightbox settings are being saved.

    Thread Starter Chris Rowley

    (@clubside)

    Can’t be the theme it’s just a simple Block theme with no functions.php. You’re saying there’s no way for me to go into wp_options and edit whatever record stores the settings for the plugin? My only option is to lose every gallery I built and delete the plugin and try to find every trace of it in the database and wipe those too and then reinstall? The galleries work fine, the problem is despite your documentation saying you only attach the lightbox to native images which are references through links yet I have another plugin that create a login link on the user avatar, where the link is to /wp-login.php yet you’re attaching to it preventing it from working.

    Plugin Support Nadiya – SG Support

    (@wpdexterity)

    If you’d like to edit the database directly, look for the option named “pgc_sgb_global_lightbox_use”. Set its value to 0, and that should disable the Simply Gallery lightbox.

    That said, I recommend making a backup of your database before doing this — although I’m sure you already know and are comfortable with that process.

    Thread Starter Chris Rowley

    (@clubside)

    Hey Nadiya,

    Thanks so much for your help, that worked perfectly and solved my problem. Since Lightbox doesn’t work on WooCommerce pages not sure why I activated it but next time I get a client I can convince to buy the Pro version I may be knocking at your door again to figure out why the Avatar login icon link was getting attached. Have a great day!

    Chris

Viewing 4 replies - 1 through 4 (of 4 total)

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