Manually update Goal progress

  • Resolved elbn

    (@elbn)


    6 years, 11 months ago

    Hi,

    I cannot find any way to manually update any goal progress.

    Eg :
    – someone gave offline without going through Give (hand to hand, or sent a check because one saw an ad) ;
    – or : I had only one form without any goal, through which people could give for any reasons (via a comment). I created later various forms with 1 goal each, and I manually tweaked gift to allocate them to the right forms/goals. Nevertheless, Paypal gifts then automatically updated my Goal progress, but not Stripe ones.

    Any idea ?

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter elbn

    (@elbn)

    6 years, 11 months ago

    Updates :

    1) Ok, when allocated to the right goal, Stripe gifts eventually update the goal progress IF they were made in the same currency than the Goal (Euros, in my case).

    I still need to find a way to update goal progress when currencies are different.

    2) Of course I could manually create a “fake” gift to force the goal bar to progress. But there must be another way.

    Thank you.

    Thread Starter elbn

    (@elbn)

    6 years, 11 months ago

    Update :

    1) Ok, the Currency Switcher module created a mess… The (automated) conversion rate was wrong, which converted my USD gifts into EUR 0 gifts… that’s the reason the progress bar did not evolve (my goals are set in EUR).

    Solution : I manually re-entered the gifts amounts through the back office, updated and the EUR conversion was back to normal.

    2) Sooooo. : remains my question about manually updating a Goal progress bar. Tks.

    Plugin Contributor Matt Cromwell

    (@webdevmattcrom)

    6 years, 11 months ago

    Hi there,

    All your questions revolve around one or more of our paid add-ons (for example Manual Donations are perfect for adding offline donations via the admin). The moderators of this forum require that all inquiries about paid products happen elsewhere. Therefore, we have to ask you to please use our Priority Support page for your inquiry and we’ll get back to you very soon:
    https://givewp.com/priority-support

    Thanks!

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