Hi 4boards,
Thank you very much for your post.
I will try and help here and hopefully we get a solution for you.
– When you say that you update stock via ATUM, what do you mean? How do you do that for your retail outlet?
– What POS system do you use in your stone shop?
Hope to hear from you soon.
Best Regards,
Pavel
OK, so I need to be clearer.
1. Our aim is to have a single inventory covering both physical store and E-commerce website.
2. There is no link between the physical store and website.
3. A POS system is not installed, just traditional cash register.
4. ATUM is installed on our STAGING site only to determine if it will meet our requirements, it is just what we are looking for apart from adding sales made in the physical store.
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Here is what happens now;
1. Website customer order – product sold – stock is updated automatically, Woocommerce records sale.
2. Using standard Woocommerce reports (wc-reports/sales by products) we can download and analyse items sold via the website.
3. For products sold in the retail store, the website stock quantity is updated manually by editing the product to adjust stock quantity. In this case, a sale is not recorded in Woocommerce as it is only a stock adjustment.
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The ideal situation would be to manually record sales / update stock in ATUM from another the retail store channel either via an add-on or by direct edit of a variable in Stock Central. (similar to function “Current Stock”).
Hope this is clear now.
Cheers
Bob
Hi Bob,
Thank you very much for your reply.
Did you consider creating one manual order in WooCommerce that would cover all the products you sell per period in your physical store?
This way you have the count in your sales and can separate it in reports as you can chose cash as payment method.
And when completing the manual order just press the remove from stock button already included in orders.
ATUM will then show you all your actual stocks.
Does it help?
Pavel
Hi Pavel,
Yes, I have considered that as a workaround but it takes quite a lot of effort.
If that is the only option, then that is what we will do.
Many thanks for your quick response.
Cheers
Bob
Hi Bob,
If you have a technical idea of how to import your sales, please, open an official ticket or use the contact us form on our site http://www.stockmanagementlabs.com
We can discuss it there lot further.
Best Regards,
Pavel
