Many errors

  • Resolved asevims

    (@asevims)


    8 years, 5 months ago

    Hi,

    thank you very much for this plugin. I’ve waiting for this for long time.

    However I’m having many troubles to generate shipping labels with it.

    The first error was that the PDF/File couldn’t be saved/generated (I don’t know the exact error code any more).

    Than I saw that the order was transferred to DHL. However the street wasn’t correct. Two zeros (00) were added to the street.

    And the last error code is: Could not create label – Bitte geben Sie ein gültiges Sendungsdatum an.
    (There is no valid shipping date?)

    I’ve been trying to solve the problems for hours but didn’t have success yet. Please help me.

    Many thanks

Viewing 5 replies - 16 through 20 (of 20 total)
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  • Plugin Author Progressus

    (@shadim)

    8 years, 5 months ago

    Which email are you referring to exactly?

    I am not sure about giving company as the street number but we might get the number from the first address field.

    Thread Starter asevims

    (@asevims)

    8 years, 5 months ago

    I’m referring to the email which will be sent to the customer to inform about the tracking number after generating the label. Is it possible to create a template for that?

    Screenshot: https://www.dropbox.com/s/1z3lic08c34298c/Bildschirmfoto%202017-12-07%20um%2002.52.25.png?dl=0

    And yes, it would be great if it would catch the street number from the first address field automatically.

    Many thanks.

    Plugin Author Progressus

    (@shadim)

    8 years, 5 months ago

    That email is the WooCommerce notes email template, you can override it like any other WooCommerce email in the child theme.

    Thread Starter asevims

    (@asevims)

    8 years, 5 months ago

    Yes, I wonder if it’s already possible to edit the contents of this mail like the text “DHL tracking number: “.

    Plugin Author Progressus

    (@shadim)

    8 years, 5 months ago

    You should be able to translate this if you are using any translation plugin such as WPML. We will make sure to translate this in future versions of the plugin.

Viewing 5 replies - 16 through 20 (of 20 total)
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