Many problems with Simple Pay plug-in

  • Resolved znrdk

    (@znrdk)


    5 years, 4 months ago

    Hi,

    I have many problems with Simple Pay plug-in :

    1/ in the Stripe setup section, there is this message : “You are currently connected to an unsaved Stripe account. Please save your account in Stripe to see more information. You will not be able to reconnect to this account unless it is saved.” but when I click to the link, it redirects me to this page : https://dashboard.stripe.com/test/dashboard and not https://dashboard.stripe.com/account/details and there is no possibility to change anything or save Stripe account as requested.

    2/ when a preview a paiement form, there is absolutely nothing : just header and footer, nothing in the body, paiement form doesn’t appears

    Thank you helping me to resolve this problems

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter znrdk

    (@znrdk)

    5 years, 4 months ago

    more infos :

    when I put WP Simple Pay in Test mode : disabled, it works, but when I put Simple Pay in Test mode : enabled the unsaved account error occurs

    Adam Lea

    (@adamjlea)

    5 years, 4 months ago

    Hello @znrdk

    An unexpected change in one of Stripe’s API responses has caused this incorrect message to appear while in Test Mode.

    We have just pushed an update (v2.6.0) to WP Simple Pay Lite that addresses this and other issues.

    Please update your version of Lite as soon as you can, clear any caches, and try your form again. I believe that you should be good to go after the update.

    If not, please reach back out and I’ll be happy to assist further.

    Regards,

    Thread Starter znrdk

    (@znrdk)

    5 years, 4 months ago

    thank you for your reply

    issue is corrected now

    • This reply was modified 5 years, 4 months ago by znrdk.
Viewing 3 replies - 1 through 3 (of 3 total)

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