Map Appears Blank

  • Resolved mariavida

    (@mariavida)


    1 year, 7 months ago

    Hello, I am testing the Free version before upgrading to Pro and I’ve set this up on my development environment and the listings appear as expected, but I’ve tried 2 different API keys and the map area appears blank. I am using a different Listing URL as our team uses an API from Findigs with Appfolio. Could this be the issue with the map not showing up?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Deepak Khokhar

    (@deepakkite)

    1 year, 7 months ago

    Hi @mariavida

    Thanks for reaching out. Please right click on that page and click page inspector. See if there is any error in the console tab regarding the google maps.
    Using a different listing url should not cause any issues related to the map.

    If you are unable to find any errors, we would look into this for you. Please send your message (including the site URL) via our website support form here – https://listingsforappfolio.com/support/

    Let me know if you have any questions.
    Thanks.

    Thread Starter mariavida

    (@mariavida)

    1 year, 7 months ago

    Thank you for your reply. This is the error I am seeing, screenshot here: https://snipboard.io/5u20b9.jpg Do I need to add a Googles maps script my site?

    Plugin Contributor Deepak Khokhar

    (@deepakkite)

    1 year, 7 months ago

    Thanks for the screenshot. You don’t need to add any google map script – just enter the key in plugin’s settings and it should work.

    Please try clearing site cache if you are using any cache plugin. Double check if you are loading the map on your site in any other way which might be causing the conflict.

    If the issue persists, please share your site URL via our site’s secure contact form and we will take a look.

    Thread Starter mariavida

    (@mariavida)

    1 year, 7 months ago

    Thank you for your reply. I’ve tried two different APIs and neither of them are working. What is the best way to get you the site credentials?

    Plugin Contributor Deepak Khokhar

    (@deepakkite)

    1 year, 7 months ago

    Please send it through https://listingsforappfolio.com/support/

    Thread Starter mariavida

    (@mariavida)

    1 year, 7 months ago

    Thank you, I just submitted it.

    Plugin Contributor Deepak Khokhar

    (@deepakkite)

    1 year, 7 months ago

    Hi Maria,

    We have fixed the issue and replied back via your support ticket. Let me know if you didn’t receive the reply over the email.

    Thanks.

Viewing 7 replies - 1 through 7 (of 7 total)

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