• Resolved saulpuentes23

    (@saulpuentes23)


    The map only works in full screes, but if the screen is not 100% or it is from a mobile it doesn’t work.

    The page I need help with: [log in to see the link]

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  • Plugin Author Natalie MacLees

    (@nataliemac)

    Hello @saulpuentes23,

    I took a look at your page and it appears that you have the Draw Attention image embedded on the page twice – it looks like maybe you’ve inserted the shortcode in one place to display on large screens and in another place to display on small screens.

    Our plugin is fully responsive, so there is no need to insert separate shortcodes for different screen sizes. In fact, you cannot insert the exact same image on a page more than once or only the first one inserted will work. That’s what’s causing the issue on your page. The first image is visible on larger screens and works fine, but the smaller image is visible on smaller screens and appears broken.

    If you adjust your page so that our shortcode is only on the page once, the image should work fine at all screen sizes.

    Please let us know if you need any further help with this.

    –Natalie

Viewing 1 replies (of 1 total)

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