Hello @nikeri,
Thanks for reaching out.
If you added the GTIN using Rank Math, it should automatically migrate into the native WooCommerce GTIN field when you update your plugin or use their database tool. As noted in their documentation:
Source: https://rankmath.com/kb/gtin-mpn-woocommerce/#add-global-identifier
Note: If you previously used Rank Math to add the GTIN code to your product, the data will automatically migrate to this WooCommerce field when you update your plugin or use the database tool.
Our plugin uses the native GTIN field from WooCommerce, so as long as Rank Math correctly populates this field, the review opt-in should work as expected.
Please ensure you’re running the latest version of Rank Math and check if the GTIN values are stored in the native WooCommerce field. If you continue to experience issues, feel free to reach out for further assistance!
Best Regards
Hi @nikeri,
I hope you’re doing well!
Just following up on your inquiry regarding the GTIN field and its use with the review opt-in. As mentioned earlier, if you’re using Rank Math to add the GTIN, it should seamlessly migrate into the native WooCommerce GTIN field during plugin updates or through their database tool.
To recap:
- Ensure you’re using the latest version of Rank Math.
- Confirm that the GTIN values are correctly populated in the WooCommerce GTIN field.
- The review opt-in should work as expected as long as the GTIN is stored correctly in this field.
If the issue persists, please let me know, and I’d be happy to assist further!
Best regards
Hi @nikeri,
Just checking in one last time!
Since we haven’t heard back from you, we’ll go ahead and close this thread for now. If you still need help mapping the GTIN field or run into any other issues, feel free to reopen this topic or start a new one — we’ll be happy to help!
Best regards
I have installed the Merchant Center Reviews for WooCommerce plugin (Version 1.0.8) together with WooCommerce Version 10.1.2.
After placing an order, the opt-in dialog for collecting reviews is displayed correctly. However, in the generated code the product information is incomplete – I only see:
"products":[{"identifier_exists":false}]
It seems that the product identifiers (SKU) are not being passed to the products array, only identifier_exists:false.
For the ordered product, in the database table wc_product_meta_lookup, the sku field contains the correct value.
Could you please advise how to configure the plugin so that proper product data (SKU) is sent to Merchant Center in the review opt-in code?
