Map has disappeared

  • Resolved bloohair

    (@bloohair)


    6 years, 1 month ago

    My map has been on my contact page for years using the API, but is now gone. It was there, but not showing the map marker, then I updated Wordfence and WordPress core and now it is only visible on the back end. I see the map fine in the plugin, but not on the front end.
    I have reinserted the API key and re-saved the map etc, but no change.
    Can you help, please?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • perryrylance

    (@perryrylance)

    6 years, 1 month ago

    Hi @bloohair

    Thank you for getting in touch!

    We’re not seeing any map loading on this page at all, can you please confirm how you have inserted the map on this page?

    Kind regards
    – Perry

    Thread Starter bloohair

    (@bloohair)

    6 years, 1 month ago

    Hi Perry,
    The map has been there for years, but gone now. It’s been inserted with the Long/Lat: 52.057475,1.1510170000000244, and shows in the back end, inserted in a sidebar with this code: [wpgmza id=”1″].
    Thanks

    perryrylance

    (@perryrylance)

    6 years, 1 month ago

    Hi @bloohair

    I can see that the element which should contain the map is loaded, however our plugin scripts are not being loaded at all,

    Would it be permissible for us to inspect the back end of your site, and if so, please can we ask you to open a ticket through our support desk?

    Kind regards
    – Perry

Viewing 3 replies - 1 through 3 (of 3 total)

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