Map not loading

  • Resolved ShiftYourView

    (@shiftyourview)


    9 years, 5 months ago

    Hello there.

    have the latest version of your plugin, but my map will not load. I see this error;

    This page didn’t load Google Maps correctly. See the JavaScript console for technical details.

    I have created new API key.
    I have allowed domain
    I have restricted to http referrer.

    Map shows up for 2 seconds and then disappears.
    Page can be seen at http://theshiftinitiator.com.au/contact/

    I hope you can help me please.

    • This topic was modified 9 years, 5 months ago by ShiftYourView.
Viewing 5 replies - 1 through 5 (of 5 total)
  • support-huge-it

    (@support-huge-it)

    9 years, 5 months ago

    Hello @shiftyourview,
    Thank you
    Your problem may be that your site can not call for Google Maps API key, you may try to change your theme for a second and then contact us [email protected] we will try to send some new file

    Thread Starter ShiftYourView

    (@shiftyourview)

    9 years, 5 months ago

    Thank you for your quick response.

    My theme is Avada, which never had a problem before.
    This issue has only been happening in last few weeks.
    I have not updated any theme components.

    huge-it-support-1

    (@huge-it-support-1)

    9 years, 5 months ago

    Hello @shiftyourview
    Thank you for the information. Please contact us via the email address mentioned above and we will try to resolve the issue.
    Thanks!
    We will wait for your email. 🙂

    Thread Starter ShiftYourView

    (@shiftyourview)

    9 years, 5 months ago

    Hello again.

    I investigated this a little further and found that your suggestion about the theme having something to do with this was correct. It appears in my Avada theme I had Google Maps enabled. This was causing conflicts between the theme and your plugin. I have disabled google maps inside Avada theme and now your plug-in is working just fine.

    Many thanks for your quick responses to assist me.

    • This reply was modified 9 years, 5 months ago by ShiftYourView.
    support-huge-it

    (@support-huge-it)

    9 years, 5 months ago

    We are glad that you have found the solution. So the problem could be in 2 API keys which are not allowed, so by deactivating one map the other will start working

    Thank you

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Map not loading’ is closed to new replies.