• Hi people,

    thanks for this great plugin. I used this at a new website I created and I really loved working with it but unfortunately since some weeks the map is not shown correctly anymore.

    Normally it should be shown at the start page on the right hand side next to the heading “Aktiv bei Ihnen” but now there is only a grey background.

    The html element to show the map is still at its place but my browser console gives me an “Uncaught ReferenceError: google is not defined”.

    Do you have an idea what could be the issue and how to solve it? Is it maybe an issue about the API key?

    I wish you a nice weekend and greetings from Germany
    Marius

    The page I need help with: [log in to see the link]

Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Author bluisier

    (@bluisier)

    Hi @marius93 ,

    In the console I can see the error google is not defined which means the google map api is not load yet when the plugins call for it. It’s usually an issue with a assets optimization plugin (to minify/defer loading of css/js) but it could be another plugin as well. Did you install some new things on your site recently?

    Thread Starter marius93

    (@marius93)

    Hi @bluisier,

    thanks for your reply. Your idea sounds good and I directly checked for it. Since I have the issue I did not install a new plugin. The only thing I changed was to change the API key and since that I have this issue.

    I deactivated all plugins for a moment but even then I got the error message.

    The only plugin about optimization I use is a plugin called “Optimize Database after Deleting Revisions”. Would it might be possible that some issue is coming from this?

    Do you have an idea what I could do to test this?

    Greetings and happy easter 😀
    Marius

    Hi, got a similar issue that the maps stopped working after upgrading to WordPress 4.7.

    Any ideas how to fix this? Thanks

    Same problem here 🙂
    Any solutions yet?
    All the best and thanks!

    Plugin Author bluisier

    (@bluisier)

    @mrrobot2016 @helloplanetat could you please share an url with the problem that I can check what happens?

    @marius93 I’ll check the 2 websites above to see if the problem is similar and if I can find a solution… I’ll keep you updated here

    Hey @bluisier,
    here is the link: https://rauf-und-davon.at/tourenkarte/
    Thanks for checking!
    All the best,
    Daniel

    btw: at the backend (in the gutenberg-editor) i can see the map. The problem just occurs in the frontend.

    @helloplanetat try to add <?php wp_footer();?> function before the closing </body> tag.
    it worked in my case.

    Thanks @itguka for writing! I already have it implemented and still it doesn’t work.
    All the best, Daniel

    Hello @bluisier
    could you find the problem?
    All the best,
    Daniel

    Plugin Author bluisier

    (@bluisier)

    @helloplanetat sorry about that but I’m traveling at the moment and I’ll not really have the time to check it in the next 2-3 weeks

    13thekyle

    (@13thekyle)

    I have a similar problem. The map stopped showing after upgrading to WordPress 5.7.1. The only error in the developer’s console is “Uncaught SyntaxError: Unexpected identifier”. The line of code from which this originates is:

    `var markerLogo2={url:’https://climberkyle.com/wp-content/plugins/novo-map/public/assets/images/markers/icn-map-green.svg&#8217;,scaledSize:new google.maps.Size(45,45),origin:new google.maps.Point(0,0),anchor:new google.maps.Point(22.5,45)};… (truncated)

    I have not changed my maps API key or anything.

    I tried randomly adding an html block on the page with:

    <?php wp_footer();?>

    But that did not change anything.

    Any solutions?

    helloplanetat

    (@helloplanetat)

    Hello @bluisier
    did you have time to check the problem?
    All the best,
    Daniel

Viewing 14 replies - 1 through 14 (of 14 total)

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