Map stopped displaying

  • Resolved sceotan

    (@sceotan)


    4 months ago

    The map has stopped displaying recently. WordPress v 6.9. Open User Map v 1.4.25. Premium edition.

    All plugins were deactivated somehow recently. Each one needing to be reactivated.

    With the basic OUM plugin activated the map does not show. And when the Premium version activate the whole site does not show/load.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Daniel

    (@danielschoenherr)

    4 months ago

    HI @sceotan,

    Please reach out to me via PRO support on the website. If you see any server error please send me a screenshot as well.

    We will figure out what’s wrong.

    Best regards,
    Daniel

    Thread Starter sceotan

    (@sceotan)

    4 months ago

    Hi Daniel,

    Thanks for this. I’m not familiar with the difference between standard and pro support. Is this the right place or somewhere else?

    Regards

    Mike

    Plugin Support Daniel

    (@danielschoenherr)

    4 months ago

    Your mail to PRO support reached me Mike. I’m closing this thread.

    Moderator Support Moderator

    (@moderator)

    4 months ago

    For pro or customer support, please contact the developer on their site. This includes pre-sales information.

    As the developer is aware, customers may not be supported on this site.

    https://ww.wp.xz.cn/support/guidelines/#do-not-post-about-commercial-products

Viewing 4 replies - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.