“mark complete” button

Resolved larysachaplin
(@larysachaplin)

7 years, 10 months ago

Hi, I am building my course and I noticed, that when I press “mark complete” it loads the same lesson and only when I press it for the second time it moves to the next lesson. How this can be resolved?

The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

Thomas Patrick Levy
(@thomasplevy)

7 years, 10 months ago

@larysachaplin,

Hmmm this is definitely not the expected behavior. It sounds like the first press is not correctly recording the item as completed.

Would you mind posting a copy of your system report so I can see if there’s any conflicts I can rule out?

How to find your system report: https://lifterlms.com/docs/how-to-use-the-lifterlms-system-report/

Thanks,

Thread Starter larysachaplin
(@larysachaplin)

7 years, 10 months ago

Wordpress
——————————————-

Home Url: https://trivium.one
Site Url: https://trivium.one
Version: 4.9.8
Debug Mode: No
Locale: en_GB
Multisite: No
Page For Posts: Not Set
Page On Front: Home Page (#115)
Permalink Structure: /%postname%/
Show On Front: page
Wp Cron: Yes

Settings
——————————————-

Version: 3.21.1
Db Version: 3.21.1
Course Catalog: Course Catalog (#4214)
Course Catalog Per Page: 10
Course Catalog Sorting: menu_order,ASC
Membership Catalog: Membership Catalog (#4215)
Membership Catalog Per Page: 9
Membership Catalog Sorting: menu_order
Site Membership: Not Set
Student Dashboard: My Courses (#4217)
Courses Endpoint: my-courses
Edit Endpoint: edit-account
Lost Password Endpoint: lost-password
Vouchers Endpoint: redeem-voucher
Autogenerate Username: yes
Password Strength Meter: yes
Minimum Password Strength: strong
Terms Required: no
Terms Page: Not Set
Checkout Names: required
Checkout Address: required
Checkout Phone: optional
Checkout Email Confirmation: yes
Open Registration: no
Registration Names: required
Registration Address: optional
Registration Phone: hidden
Registration Voucher: optional
Registration Email Confirmation: no
Account Names: required
Account Address: required
Account Phone: optional
Account Email Confirmation: yes
Checkout Page: Purchase (#4216)
Confirmation Endpoint: confirm-payment
Force Ssl Checkout: no
Country: GB
Currency: GBP
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Decimals: 2
Trim Zero Decimals: no
Recurring Payments: yes
Email From Address: [email protected]
Email From Name: Trivium One
Email Footer Text:
Email Header Image:
Cert Bg Width: 800
Cert Bg Height: 616
Cert Legacy Compat: no

Gateways
——————————————-

Manual: Disabled
Manual Logging:
Manual Order: 1

Server
——————————————-

Mysql Version: 5.5.5
Php Curl: Yes
Php Default Timezone: UTC
Php Fsockopen: Yes
Php Max Input Vars: 5000
Php Max Upload Size: 96 MB
Php Memory Limit: 2147483648
Php Post Max Size: 96M
Php Soap: Yes
Php Suhosin: No
Php Time Limt: 50
Php Version: 7.1.19
Software: Apache
Wp Memory Limit: 40M

Browser
——————————————-

HTTP USER AGENT: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.99 Safari/537.36

Theme
——————————————-

Name: Divi
Version: 3.10.1
Themeuri: http://www.elegantthemes.com/gallery/divi/
Authoruri: http://www.elegantthemes.com
Template:
Child Theme: No
Llms Support: No

Plugins
——————————————-

Akismet Anti-Spam: 4.0.8
Autoptimize: 2.3.4
Bloom: 1.3.3
Divi 100 Article Cards: 0.0.3
Divi Builder: 2.11.1
Duplicate Post: 3.2.2
Embed Any Document: 2.3.2
LifterLMS: 3.21.1
LifterLMS Labs: 1.5.0
MemberPress Basic: 1.3.36
MemberPress GetResponse: 1.0.4
MemberPress MailChimp 3.0: 1.1.7
Monarch Plugin: 1.4.3
One.com themes and plugins: 0.3.3
One.com VCache: 0.1.4
Really Simple SSL: 3.0.5
Wordfence Security: 7.1.10

Integrations
——————————————-

BbPress: No
BuddyPress: No

Template Overrides
——————————————-

Thomas Patrick Levy
(@thomasplevy)

7 years, 10 months ago

@larysachaplin,

Can you see if your One.com VCache has any settings for disabling caching for logged in users? It seems like this could be a caching issue.

Could you also temporarily disable that plugin and see if that resolves the issue?

Thanks,

Thread Starter larysachaplin
(@larysachaplin)

7 years, 9 months ago

Hi I disabled the one.com VChache plugin, and another one.com plugin.

The issue wasn`t resolved after I disabled these plugings.

Here is my new report:

Wordpress
——————————————-

Home Url: https://trivium.one
Site Url: https://trivium.one
Version: 4.9.8
Debug Mode: No
Locale: en_GB
Multisite: No
Page For Posts: Not Set
Page On Front: Home Page (#115)
Permalink Structure: /%postname%/
Show On Front: page
Wp Cron: Yes

Settings
——————————————-

Version: 3.22.2
Db Version: 3.22.2
Course Catalog: Course Catalog (#4214)
Course Catalog Per Page: 10
Course Catalog Sorting: menu_order,ASC
Membership Catalog: Membership Catalog (#4215)
Membership Catalog Per Page: 9
Membership Catalog Sorting: menu_order
Site Membership: Not Set
Student Dashboard: My Courses (#4217)
Courses Endpoint: my-courses
Edit Endpoint: edit-account
Lost Password Endpoint: lost-password
Vouchers Endpoint: redeem-voucher
Autogenerate Username: yes
Password Strength Meter: yes
Minimum Password Strength: strong
Terms Required: no
Terms Page: Not Set
Checkout Names: required
Checkout Address: required
Checkout Phone: optional
Checkout Email Confirmation: yes
Open Registration: no
Registration Names: required
Registration Address: optional
Registration Phone: hidden
Registration Voucher: optional
Registration Email Confirmation: no
Account Names: required
Account Address: required
Account Phone: optional
Account Email Confirmation: yes
Checkout Page: Purchase (#4216)
Confirmation Endpoint: confirm-payment
Force Ssl Checkout: no
Country: GB
Currency: GBP
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Decimals: 2
Trim Zero Decimals: no
Recurring Payments: yes
Email From Address: [email protected]
Email From Name: Trivium One
Email Footer Text:
Email Header Image:
Cert Bg Width: 800
Cert Bg Height: 616
Cert Legacy Compat: no

Gateways
——————————————-

Manual: Disabled
Manual Logging:
Manual Order: 1

Server
——————————————-

Mysql Version: 5.5.5
Php Curl: Yes
Php Default Timezone: UTC
Php Fsockopen: Yes
Php Max Input Vars: 5000
Php Max Upload Size: 96 MB
Php Memory Limit: 2147483648
Php Post Max Size: 96M
Php Soap: Yes
Php Suhosin: No
Php Time Limt: 50
Php Version: 7.1.19
Software: Apache
Wp Memory Limit: 40M

Browser
——————————————-

HTTP USER AGENT: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/68.0.3440.106 Safari/537.36

Theme
——————————————-

Name: Divi
Version: 3.12.2
Themeuri: http://www.elegantthemes.com/gallery/divi/
Authoruri: http://www.elegantthemes.com
Template:
Child Theme: No
Llms Support: No

Plugins
——————————————-

Akismet Anti-Spam: 4.0.8
Autoptimize: 2.3.4
Bloom: 1.3.4
Divi 100 Article Cards: 0.0.3
Divi Builder: 2.12.2
Duplicate Post: 3.2.2
Embed Any Document: 2.3.2
Google Analytics Dashboard for WP (GADWP): 5.3.5
LifterLMS: 3.22.2
LifterLMS Labs: 1.5.0
MemberPress Basic: 1.3.38
Monarch Plugin: 1.4.5
Really Simple SSL: 3.0.5
Wordfence Security: 7.1.10

Integrations
——————————————-

BbPress: No
BuddyPress: No

Template Overrides
——————————————-

Thomas Patrick Levy
(@thomasplevy)

7 years, 9 months ago

@larysachaplin,

I can’t imagine what else could be causing this…

Can you create a free hidden access plan for a course and then post a link to that plan here so I can register for the course and take a closer look and see if I can figure out what’s going on here.

You can delete the access plan after I respond. I know that’s a “vulnerability” but I can’t think of any other way to see this first hand.

Thanks,

Thread Starter larysachaplin
(@larysachaplin)

7 years, 9 months ago

Hi @thomasplevy,

My product is in development atm, so it will be impossible to give you any access. I can live with this but for now, while there are no users. I will contact you as soon as the environment for users is ready so I can add you as user. OK?

Best,
Larysa

Viewing 6 replies - 1 through 6 (of 6 total)

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