Plugin Author
Aert
(@aahulsebos)
Hi @saramb2015,
Are you using Polylang by any chance? We’re investigating a similar issue.
regards Aert
Hi Aert!
Yes, I use the Polylang plugin!
In the default language it doesn’t appear, but in the others languages it does.
How can solve it?
Thanks!!
Plugin Author
Aert
(@aahulsebos)
Plugin Author
Aert
(@aahulsebos)
Hi @saramb2015,
It seems Polylang does not respond to support tickets. I will need to reproduce the issue, it make some time to have the correct configuration.
Will you able to answer some questions during this process?
regards Aert
Hi @aert!
Yes, I can answer the questions!
Do you know how many days it may take?
Plugin Author
Aert
(@aahulsebos)
Hi @saramb2015,
I will do the set-up today. Be right back:)
Plugin Author
Aert
(@aahulsebos)
Hi @saramb2015,
We are able to reproduce the issue. We have to log how Poluang registers the strings, it should be the same functionality as other plugins like Loco Translate and WPML, which are without issues. So we’re looking into Polylang to see if we can find anything.
regards Aert
Plugin Author
Aert
(@aahulsebos)
Hi @saramb2015,
This will be fixed in our next update, most likely Thursday.
regards Aert