Marks the correct answer as incorrect

  • blockhater

    (@blockhater)


    9 months ago

    I was using multiple choice questions. While testing the quiz, we discovered it was marking the correct answer as incorrect about 90% of the time. I followed the suggestions of support to no avail. I could not get it to work after days of checking and unchecking boxes in the settings. Finally, I moved to a different plugin.

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  • dhanush22

    (@dhanush22)

    9 months ago

    Hi @blockhater ,

    Thank you for sharing your feedback. I’m sorry to hear that you experienced an issue where a correct answer was marked as incorrect. We understand how frustrating this can be.

    Sometimes such behavior can happen due to conflicts with other plugins or themes, but we’d be happy to look into this further. Could you please open a support topic in our https://quizandsurveymaster.com/contact-support/

    This will allow us to investigate the problem properly and provide a solution.

    We are still very interested in looking into your issue and resolving it to your satisfaction. To help us understand better, please share a public URL of the quiz. You may also share a quick screencast showing the question type you are using, the grading system you’ve set, and how the system is marking correct answers as incorrect. This information will help us replicate the problem and provide a timely fix.

    We truly value your experience and would like the chance to resolve this for you.

    Best regards,

Viewing 1 replies (of 1 total)

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