Dear @alexserenrosso,
I checked the page link provided by you. I can see that ‘ProductCarousel’ is not being loaded properly and there are some errors in the browser console log. You can use different template ‘ProductGrid’ till this issue is fixed.
Please share the following details to help us to debug the issue:
1. Browser version on which you are facing the issue.
2. Does the issue occur on all browsers or only a specific browser?
3. PHP version (You can use plugins like display PHP version that display your PHP version on the WordPress dashboard)
4. WordPress version
5. PHP error logs
6. List of plugins installed on your system
7. Operating System version(OS version).
8. Browser console log error generated at the time of the error. Steps to get the console logs:
Open the Console window in Chrome using Ctrl + Shift + J (or Cmd + Opt + J on Mac) Follow this for reference.
Hit the Save button and check the console log errors
Send us the screenshot of console log as it is by sharing them using any 3rd party image sharing tool.
Thank you for your reply.
1 and 2) I think it happens in all browsers. I tried all the major ones and I have the same problem
3. Running PHP version: 7.0.33
4. WordPress 5.0.3
5. I have no clue how to get the PHP error logs
6. https://i.imgur.com/6hPlYAH.png https://i.imgur.com/izITNKH.png https://i.imgur.com/erzr2Ma.png
7. What do you mean? On my machine? Or the host’s? I guess my host (siteground) is on Linux.
8. https://ufile.io/cdesc
By the way, switching to the ProductGrid template doesn’t help, I have the same problem, everything gets in huge size.
Oddly enough, it has solved alone. Can close.
