Massive Mailing Fail

  • Resolved victorhugommf

    (@victorhugommf)


    2 years, 8 months ago

    Hello,

    I’m testing Mail Mint to send 8k Recipient campaign. I have started the campaign yesterday and until now it has delivered only 1k emails.

    The campaign says it is still running, but when I look the SMTP server analytics I can see that it has been sending the mails in blocks. (See image atached).

    Yesterday it has sent 1k and today 300 for now.

    I’m not sure how to see the real progress that is still running on wordpress, or how to debug why is it taking so long to complete the campaign. Maybe it would be related to wordpress hosting resources.

    Can you help us to achieve a better deliver flow rate?

    We really want to get the pro version when validating your plugin to our needs.

    Thanks.

    https://ibb.co/7zTk2D8
    https://ibb.co/HVvzfdY

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Rifat Ara Chowdhury

    (@rifat2104)

    2 years, 8 months ago

    Hi @victorhugommf , Thank you for reaching out to us.

    Your SMTP settings can lead to email delivery delays and the hosting resources can be a factor also.

    In this case, could you please send us screenshots of your SMTP settings and hosting resource details?

    This will help us to understand the underlying reason and we’ll be able to help you to achieve a better delivery rate.

    Regards,

    Plugin Support Rifat Ara Chowdhury

    (@rifat2104)

    2 years, 8 months ago

    @victorhugommf I was following up to check if you’re still facing difficulties.

    Here’s a List of Hosts and Their Email Sending Limits, please check which one you are using.

    Kindly ensure that you stay within these limits, as your WordPress site may also send other types of emails, such as notifications for new subscribers or comments.

    I am marking this thread as resolved for now.
    If needed, you can reply to this thread or open a new ticket. Also, you can reach us here directly for anything.

    Thank you.

    Thread Starter victorhugommf

    (@victorhugommf)

    2 years, 7 months ago

    Hi,

    I’ve been trying to debug it on Scheduled Actions and I have turned on the WP_DEBUG_LOG.

    You can access the debug.log for the last test that I’ve done:

    https://nxtvdigital.com.br/debug.log

    Theres some pictures attached to help also.

    It is not smtp limit because I have paid for a dedicated smtp server with huge capacity.

    I think it is probably server resources problem. I have tweaked some php.ini configurations and installed Action Scheduler High Volume but it didnt work.

    Is there any other configuration that I can tweak or server minimium required resources that I should know?

    Thread Starter victorhugommf

    (@victorhugommf)

    2 years, 7 months ago

    See pictures atteched:

    https://ibb.co/y891mgq
    https://ibb.co/G0MnZkC

    Plugin Support Rifat Ara Chowdhury

    (@rifat2104)

    2 years, 7 months ago

    Hi @victorhugommf , kindly accept my sincere apologies for the delay in response.
    We might have missed the notification somehow, but I’m grateful that you’ve taken the initiative to contact our support team directly.

    I’ve already passed on the debug log and screenshots to our development team. Please allow us a bit of time to thoroughly investigate and pinpoint the issue.

    Your patience during this process is greatly appreciated. Let’s collaborate further via our official support email.

    Thank you.

    Thread Starter victorhugommf

    (@victorhugommf)

    2 years, 7 months ago

    Hi,

    Did you find any solution or could you look through the debug log and give me some feedback?

    maybe it would be better to unmark as resolved

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Massive Mailing Fail’ is closed to new replies.