In addition to the above query,
How to check the connection was successfully established to Mautic?
I get the same error. Seems to be nothing in this forumn but crickets
I have gotten this to successfully work on one site, but on another I am having this same issue. It’s telling me there are no forms. I have tried adding them, deleting, cloning, etc. in mautic, and no matter what, it says that I don’t have any. I also tried to re-authorize the plugin several times, and still the same result. Both of these were self-hosted instances of mautic.
So just as an update – I figured out the difference between the two sites. The one that works is Mautic version 2.4, while the one that doesn’t is Mautic version 2.5.1. So it seems as though this plugin isn’t compatible with the latest version of Mautic?
i was experiencing the same issue. i’m hosting Mautic on my server.
I dug through the plugin code and what I discovered is that the database table is mapping with a db prefix of ‘haw_mautic_’. I went into phpMyadmin and changed my db prefix to ‘haw_mautic_’.
I then had to reconfigure my the db_table_prefix in /app/config/local.php.
I then cleared the cache by deleting the /app/cache folder.
Alternatively, you could change the db prefix in the plugin code, but if there’s a plugin update, it will most likely stop working.
Worked a treat.
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This reply was modified 8 years, 10 months ago by
michaeldt.
Amazing @michaeldt changing the database prefix worked! Thanks so much 🙂