Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter carlosmk

    (@carlosmk)

    has anybody connected it to Mautic actually?

    Hi @carlosmk,

    Can you try to delete app/cache from Mautic project folder and see if you’re able to connect after that?

    Cheers,
    Predrag

    Thread Starter carlosmk

    (@carlosmk)

    No, it seems to make no difference.

    @carlosmk @wpmudev-support1

    Greetings. I faced the same issue and fixed it.
    Problem:
    If you are trying to connect to Mautic using your admin account credentials Mautic will smartly protect you from doing so! Mautic will block that request to connect.

    Solution:
    Use / Create another user with admin capabilities and use this new account to connect your Hustle to it.

    Let me know if this works for you.
    Regards, Khaled

    • This reply was modified 6 years, 2 months ago by mahamcou.
    Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello @carlosmk

    I trust you are doing well!

    I could connect Mautic from my site with no issues. Are there any JS errors in teh developer’s console when you’re trying to connect? To see the JS errors, please right click on your browser and Inspect the page; open the Console tab to see all errors.

    Please also try @mahamcou suggestions to create a new user a connect with these credentials.

    Please advise,

    Kind regards,
    Nastia

    Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello @carlosmk

    I hope you are doing well!

    We haven’t heard back from you for a while now so we’ve marked this ticket as resolved. If you do have any followup questions or require further assistance feel free to reopen it and let us know here.

    Kind regards,
    Nastia

    Thread Starter carlosmk

    (@carlosmk)

    Oh Wow, Im so sorry guys I didnt saw your replies, I am going to try all this right now and Ill come back to you

    Thread Starter carlosmk

    (@carlosmk)

    It worked @mahamcou!
    thanks guys!

    @carlosmk @wpmudev-support9 @wpmudev-support1
    Dear Carlosmk, Great! I am happy it worked. Enjoy Mautic and Hustle.
    Regards, Khaled

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Mautic issues?’ is closed to new replies.