MBString Extension Issue After Plugin Update

  • Resolved Zmicier

    (@zmicierzavadski)


    1 year, 6 months ago

    Hello,

    I recently received a notification in the plugin stating:
    “Your server does not meet the requirements for PDF Invoices & Packing Slips for WooCommerce. Please check the Status page for more information.”

    After reviewing the status page, I noticed the following:

    • MBString Extension: Required – Yes; Present – 8.2.15 (No. Recommended, will use fallback functions).

    However, the MBString extension is enabled on my server, and everything seems configured correctly on Hostinger. Could you please clarify why the plugin still shows a fallback warning and if this could affect the plugin’s performance?

    Best regards,
    Zmicier

    • This topic was modified 1 year, 6 months ago by Zmicier.
Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Contributor Mohamad

    (@mohamadntr)

    1 year, 6 months ago

    Hi @zmicierzavadski,

    Could you please contact us at [email protected] so we can investigate this issue further?

    Best regards

    maxwww

    (@maxwww)

    1 year, 6 months ago

    I also have an error after the last update: Your server does not meet the requirements for PDF Invoices & Packing Slips for WooCommerce. Please check the Status page for more information.

    Status page:

    Recommended: 128MB (more for plugin-heavy setups: WordPress : 40M, PHP: 512M
    See: Increasing the WordPress Memory Limit. : No

    • This reply was modified 1 year, 6 months ago by maxwww.
    Plugin Contributor Mohamad

    (@mohamadntr)

    1 year, 6 months ago

    @maxwww The minimum recommended WordPress memory is 128MB, but your current limit is only 40MB.

    A low WordPress memory limit may occasionally terminate processes due to exceeding this limit, leading to unexpected issues. Therefore, it is strongly advised to increase your WordPress memory limit.

    maxwww

    (@maxwww)

    1 year, 6 months ago

    Where can I change this limit on OVH hosting?

    Plugin Contributor Mohamad

    (@mohamadntr)

    1 year, 6 months ago

    @maxwww Please reach out to your hosting provider regarding this issue.

    Ruud Baarslag

    (@ruba1956)

    1 year, 6 months ago

    Hello I got the same issue as @zmicierzavadski.. after updating the plugin

    How did you resolve this?

    Status page:

    MBString extension Yes 8.2.15

    No. Recommended, will use fallback functions

    WordPress: 256M, PHP: 2048M

    Kind regards,

    Ruud

    Thread Starter Zmicier

    (@zmicierzavadski)

    1 year, 6 months ago

    Hi Ruud,

    I had the same issue, and after reaching out to the plugin support team, they confirmed that this is a false alarm. There’s no need to worry about it, as the extension (MBString) is working correctly, and it does not affect the plugin’s performance.

    The support team mentioned that they are aware of the issue and are already working on a fix for it in an upcoming update.

    So for now, you can safely ignore the message.

    Kind regards,
    Zmicier

    Ruud Baarslag

    (@ruba1956)

    1 year, 6 months ago

    Hi Zmicier,

    Thank you for your answer!

    Kindly regards,

    Ruud

    Plugin Contributor Mohamad

    (@mohamadntr)

    1 year, 6 months ago

    Hi @zmicierzavadski @ruba1956,

    The issue has been fixed in the latest version, which was released today. Please update your plugin and let us know if you encounter any issues.

    Best regards

    Thread Starter Zmicier

    (@zmicierzavadski)

    1 year, 6 months ago

    Hi Mohamad,

    Thank you for the update! I’ve installed the latest version, and everything is working perfectly now. I really appreciate your quick support and assistance.

    Best regards,
    Zmicier

    Ruud Baarslag

    (@ruba1956)

    1 year, 6 months ago

    Hi @mohamadntr

    Its working wel after the update.

    Thanks!

    Best regards,

    Ruud

Viewing 11 replies - 1 through 11 (of 11 total)

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