• Hi there,

    I’m working with a tour company as a digital marketing intern, and looking to improve our website. I was hoping you could help us with some issues we are having with our website, aroundlisbon.pt

    We have recently realised that our URL Permalinks for our images show as ‘http’ rather than ‘https’, meaning they do not work for some Browsers. (Safari operates fine, but Chrome for eg. refuses to load them) This is obviously far from ideal when trying to sell our tours!

    On the WordPress side, we have tried to edit the permalink through the ‘edit’ tab on images – but found them unclickable. After reading on some online forums, I saw the suggestion to run the Better Search Replace plugin, and look to replace anything ‘http’ to ‘https’ – this however has made no difference to the image files’ URL and as such they still don’t load on Chrome browser.

    ​Would anyone be able to offer any assistance or suggestions to alleviate this problem, and have the links function as https so they are viewable on all browsers.

    Thanks in advance for any help,
    Gavin

    • This topic was modified 6 years, 3 months ago by Jan Dembowski.

    The page I need help with: [log in to see the link]

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  • Hello, gavin, & welcome. I just got through dealing w/an almost identical problem, except that it was w/audio instead of images. It can be a tough nut to crack.

    The first thing you should try is to go into your dashboard, then settings > general, & make certain the site & home urls are prepended w/https://. So it would look like:
    https://ww.aroundlisbon.pt
    assuming that your WordPress site is installed into your web root. If not, then just prepend the https://www. to the url of the WordPress directory as well.

    Secondly, please go into your hosting provider’s control panel, then likely under domains, & look for an option called ‘redirect’ or similar. Redirect http://ww.aroundlisbon.pt to https://ww.aroundlisbon.pt. Let’s see if these solutions work before tackling others.

    In my case, I actually had to end up modifying plugin code which had http:// hardcoded into it, but let’s see if these solutions work prior to taking those sorts of semi-drastic actions. They may in fact be completely unnecessary.

Viewing 1 replies (of 1 total)

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