Media Library empty

  • wurstpresse

    (@wurstpresse)


    8 years, 1 month ago

    Hello all,

    I really need your help my media library is empty. Suddently all pictures are gone and I also can`t upload new once? What could cause that problem. I did not change anything or installed a new plugin?

    Regards

Viewing 3 replies - 1 through 3 (of 3 total)
  • flashbash

    (@flashbash)

    8 years, 1 month ago

    Hello,

    are the pictures still visible on your Website? For example in posts or on pages?
    If so, try clearing your browser cache before accessing your WordPress-Dashboard again.

    Do you have a backup of your Website from when it still worked?

    This may be a plugin or theme conflict coming from changing settings or updates in on or the other. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you can install plugins, install “Health Check”: https://ww.wp.xz.cn/plugins/health-check/ On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site.

    • This reply was modified 8 years, 1 month ago by flashbash.
    Thread Starter wurstpresse

    (@wurstpresse)

    8 years, 1 month ago

    Hello the pictures are shown. But not in the backend?

    I don`t want to reinstall wp

    flashbash

    (@flashbash)

    8 years, 1 month ago

    Have you tried the health check plugin? It is not reinstalling WordPress

Viewing 3 replies - 1 through 3 (of 3 total)

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