Media library error after installing

  • Resolved cep98

    (@cep98)


    6 years ago

    After installing Imagify and bulk optimizing, I cannot access my media library anymore, it leads to a “502 – bad gateway” error. How to fix this?

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  • Plugin Author WP Media

    (@wp_media)

    6 years ago

    Hi,

    There could be a few things to check:

    – this could be a temporary issue so let me know if it is ok now
    – try to increase WP MEMORY LIMIT to 256 and check again. Add this to wp-config.php:

    define( 'WP_MEMORY_LIMIT', '256M' );

    – you can ask your host if there are frequent API calls from Imagify or some other plugin coming from this page. This is usually caused by high activity on the server which it can not handle

    ​Let me know if you need any further assistance, I am happy to help.

    Best Regards

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