Media not using current upload

  • Resolved KStudabaker

    (@kstudabaker)


    11 years, 5 months ago

    I have a PDF link on my site. I permanently deleted the media file, but the link on the website still takes you to the deleted file when clicked. I uploaded a new media file to replace the deleted, but it is still using the old media file and not the newly uploaded.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator James Huff

    (@macmanx)

    11 years, 5 months ago

    Are you using any sort of caching plugin, or do you see a “Clear/Purge Cache” button in your Dashboard or admin bar? If so, would you please try clearing the cache?

    Note: You do not need to install a caching plugin at this point just to clear a cache you don’t have. If you don’t have a caching plugin or a way to clear a server-level cache, just say so. 🙂

    Thread Starter KStudabaker

    (@kstudabaker)

    11 years, 5 months ago

    No, I am not using a caching plugin as far as I know. I am not completely clear as to what that is which is partly the reason I am stating no. There is no button to clear in the dashboard or admin bar.

    I was able to correct the issue by changing the name of the document, but it is not what I wanted to do.

    Moderator James Huff

    (@macmanx)

    11 years, 5 months ago

    Ok, it’s possible that your browser’s cache was just bringing up the old file.

    If you still have the URL for the old file, try clearing your browser’s cache, then see if you can still get it via the URL.

    Thread Starter KStudabaker

    (@kstudabaker)

    11 years, 5 months ago

    Thank you!

    Moderator James Huff

    (@macmanx)

    11 years, 5 months ago

    You’re welcome!

Viewing 5 replies - 1 through 5 (of 5 total)

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