Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Mike Dell

    (@benzoid)

    At this time, you still have to add the charitable link manually.

    We are waiting on Chartable’s team to reach back out to us to make it compatible with PowerPress feeds.

    -Mike

    Thread Starter davelee811

    (@davelee811)

    They say they’re waiting on you/Powerpress.

    From their ‘Integrations’ documentation regarding Powerpress…

    “Blubrry unfortunately doesn’t support Trackable. They might tell you that we haven’t gone through an approval process—we’ve tried to, and they haven’t gotten back to us. So we’re unfortunately stuck here.”

    Thread Starter davelee811

    (@davelee811)

    Could/would this please be addressed? This issue is near 2 years old and per:

    https://ww.wp.xz.cn/support/topic/media-statistics-redirect-url-2

    Powerpress said there was a fix in the works.

    I’d post a link to the Blubrry mention of the issue quoted in previous reply, but it’s within the authenticated dashboard.

    Plugin Contributor Angelo Mandato

    (@amandato)

    Hello @davelee811,

    Charitable is not responding to us. If you have a special relationship with them, ask them to email me cio [at] blubrry dot com. We have 3 options we want to discuss with them, if/when they reply to their emails.

    Once we have a relationship with them we will gladly add Charitable options in PowerPress, but until then we can’t just toss 3rd party systems into our plugin. PowerPress users will expect, and rightly so, for us to provide support for this service when it has issues with their sites.

    Thanks,
    Angelo

Viewing 4 replies - 1 through 4 (of 4 total)

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