[Media Sync] [AJAX error] error E: Forbidden

  • Resolved Ivangelion

    (@ivangelion)


    3 years ago

    When a user with a role not Administrator and clicks “Import Selected,” there will be error in the title.

    Is there a way to solve this issue without changing the role to Administrator?

    Thank you so much!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author erolsk8

    (@erolsk8)

    3 years ago

    Hey @ivangelion, I just tried it with “Editor” and “Author” roles and it worked fine. “Contributor” or lower roles don’t have access to Media Library so they also don’t have access to this plugin. Meaning there is no link in sidebar and if you manually access it, you get this standard WordPress message:

    Sorry, you are not allowed to access this page.

    This plugin requires upload_files access: https://ww.wp.xz.cn/documentation/article/roles-and-capabilities/#upload_files

    Hope it helps.

    Erol

    Thread Starter Ivangelion

    (@ivangelion)

    3 years ago

    Thank you Erol for the response! It turns out the file import was blocked by another plugin Wordfence: “blocked by firewall for LFI: Local File Inclusion in POST”. After clicking “ADD PARAM TO FIREWALL ALLOWLIST,” the file could be successfully imported.

    Plugin Author erolsk8

    (@erolsk8)

    3 years ago

    Interesting, I’m glad you found the issue. And thanks for sharing! It might help others 🙂

    Thread Starter Ivangelion

    (@ivangelion)

    3 years ago

    Yeah, and I found out to eliminate the issue once and for all, users can untoggle the “LFI: Local File Inclusion” option in “Advanced Firewall Options” section in the All Options page. Thank you again Erol.

Viewing 4 replies - 1 through 4 (of 4 total)

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