Plugin Author
finnj
(@finnj)
Hi,
Two possible causes to your problem:
1: users do not have the capability “upload_files” (subscriber and contributoer does not have this capability)
2: you have a plugin that restrict access to the backend. If this plugin doenn’t allow AJAX calls to the backend, users won’t be able to upload files.
1. The capability upload_files is checked so that won’t be the problem.
2. I’ve got several plugins to restrict access to the backend. But when I de-activate them it still won’t work unfortunately.
I use the following plugins:
Category Posts Widget
Contact Form 7
Frontier Post
Select Frontier Restrict Media
Google Analytics
Google Sitemap by BestWebSoft
Login With Ajax
Page Links To
Peter’s Login Redirect
Remove Dashboard Access
Restrict Widgets
SG CachePress
SI CAPTCHA Anti-Spam
User Role Editor
WordPress SEO
Plugin Author
finnj
(@finnj)
Hi,
a couple of questions:
1: Is it for featured image, or also when they upload media to a post ?
2: When using User Role Editor, have you checked “manage capabilities externally” and then added the necessary Frontier Post capabilities to USR (http://wpfrontier.com/frontier-post-profiles-capabilities/ )?
3: If you have disabled the plugins restricting back-end acces temporarily, can you test that the user with the problems can upload images from the backend.
1. It’s just for uploading a image/file
2. I can’t find the option ‘manage capabilities externally’?
3. Yes I did a test, without success.
Screenshot overview capabilities User Role Editor:
http://www.sofea.eu/userroleeditor.jpg
http://www.sofea.eu/settings.jpg
Plugin Author
finnj
(@finnj)
hi,
the option ‘manage capabilities externally’ is in the advanced options of Frontier Post
If you cant upload images from the admin interface, I do not believe the issue is in Frontier Post (answer 3 above)
Hmm didn’t work either.
The strange thing is that it work great with the admin account.But not with the others.
Plugin Author
finnj
(@finnj)
Try and give the user capability “edit_posts”
I did, but still didn’t work.
BUT! I found the solution. after check the edit_posts I also had to check the edit_theme_options box. Now it works great.
Thanks for the quick respons.
