• The Memcached extension has already been enabled in Hostinger’s hPanel. One of the two websites on the same server can use Memcached correctly, but the Litespeed plugin’s object cache page for this website consistently displays [Memcached extension: Disabled; Redis extension: Enabled; Connection Test: Failed]. Attempts to enable and connect to the Memcached extension using both PHP versions 8.3 and 8.4 have failed.
    Additionally, the Litespeed plugin error message [LiteSpeed Cache: QUIC.cloud service nodes cannot reach your WP REST endpoints. Please check your WordPress or firewall setup. Check your QUIC.cloud dashboard for more details.] is constantly displayed at the top of the WordPress dashboard.
    Please advise on how to resolve these two issues. Thank you!
    Report Number: KIWWDOQS
    Browser: EDGE,
    Operating system: Win 11,
    Web Hosting Server: Hostinger PHP 8.4

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support litetim

    (@litetim)

    @ed2kidz
    Hello 🙂
    1) Searching internet a little bit, I found this article: https://www.hostinger.com/support/6099689-how-to-manage-object-cache-for-wordpress-websites-at-hostinger/ Does this help?
    2) I tried a API request from our QC servers and the response show there are some limitations to API response. Do you have some code OR setting that restrict the response? Or server have some limitations?

    Thread Starter ed2kidz

    (@ed2kidz)

    I can confirm that I have enabled object caching and activated the Memcached extension in both Hostinger’s hPanel and the Litespeed plugin in WordPress. I have two websites hosted on this server, and they use nearly identical themes, plugins, and settings. However, only the website I created earlier shows [Memcached extension: Enabled; Redis extension: Enabled; Connection Test: Success] on the Litespeed plugin page, while the website I created later shows [Memcached extension: Disabled; Redis extension: Enabled; Connection Test: Failed]. Strangely, my server configuration actually only supports Memcached and does not support Redis.

    And, both websites are displaying error messages related to the Litespeed plugin [LiteSpeed Cache: QUIC.cloud service nodes cannot reach your WP REST endpoints. Please check your WordPress or firewall setup. Check your QUIC.cloud dashboard for more details.]

    Please review Report Number: KIWWDOQS, and help me resolve these two issues. Thank you very much!

    Plugin Support qtwrk

    (@qtwrk)

    did hostinger offer you memcached or redis ? and if so , do you know the connection info such as host, port , user/pass if need ?

    for QC connection , do you have any plugin or security measure that disables REST API ?

    Thread Starter ed2kidz

    (@ed2kidz)

    Yes, Hostinger offers memcached. As I mentioned earlier, another website on this server is already successfully connecting to the Memcached extension. The host (::1) and port (11211) are set to their defaults, and no username or password is required.
    I haven’t set up any security measures to restrict access to the REST API.
    Do you have any suggestions for resolving these two issues?

Viewing 4 replies - 1 through 4 (of 4 total)

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